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Privacy Policy — Zumi: Cosmic Run
Version: 14 November 2026 · Language: English
This policy covers Zumi: Cosmic Run and its mobile advertising features. The iOS edition is being prepared for release. The browser edition on itch.io may have different features. You can play without choosing an optional advertising reward.
1. Who is responsible?
RAI Solutions SRL is the publisher of Zumi: Cosmic Run and the controller for the processing described as ours in this policy. Company registration number (IDNO): 1025600026589. Registered address: MD-2021, Chișinău, sector Centru, str. Pietrarilor 14/4, ap. (of.) 30, Republic of Moldova.
Contact: ceo@raisolutions.md, telephone +373 69 758 700. Google's own role and processing are described in the Google policies linked below.
2. What information is processed?
Game progress on your device
The game stores progress, level completion, settings, coins and diamonds locally on your device. The mobile advertising flow also stores an age band, rather than a full date of birth. Local data may be included in backups made by your device or platform. The game does not require you to supply your name, postal address or email to begin playing.
Optional advertising
When enabled, Google Mobile Ads may process network information, IP-derived approximate location, app/device identifiers, ad views and interactions, crash information and performance measurements. The exact data depends on SDK settings, permissions and privacy choices. This information supports ad delivery, measurement, reliability and fraud prevention. Absence of an Apple tracking prompt does not mean the advertising SDK processes no information.
Support requests
If you contact us, we receive your email address, the message and attachments you choose to send, and any device or game details you provide. Please do not send passwords, payment card details or sensitive personal information.
Website and browser edition
Accessing these pages involves technical connection data, such as an IP address and browser request information, processed through the website's hosting infrastructure. See the RAI Solutions website privacy policy for the wider company website. When you open or play through itch.io, its platform practices also apply; see itch.io's privacy policy. This policy does not imply that the mobile AdMob integration runs inside the browser edition.
3. Optional rewarded ads and consent
The mobile edition offers an optional ad in return for one extra life or three diamonds, depending on the placement. A reward is granted when the ad provider reports that its completion conditions were met. Closing an ad early may result in no reward. You may continue after a completed level without taking an advertising bonus.
The app uses Google AdMob for advertising and Google's User Messaging Platform (UMP) to manage applicable privacy messages. For eligible adult players, the app checks privacy status on launch and requests ads only when UMP permits it. Depending on region, permissions and choices, ads may be personalised, non-personalised or otherwise limited, or may be unavailable. A refusal is not treated as permission for personalised advertising.
The current integration does not request Apple's App Tracking Transparency (ATT) permission. We do not treat a UMP selection as Apple's tracking permission. Any future feature requiring ATT permission must request it before the associated tracking takes place.
Learn more: Google Privacy Policy, How Google uses information from partner apps, and Google Mobile Ads data disclosures.
4. Age and younger players
Zumi: Cosmic Run is intended for an audience aged 13 and older; this describes our intended audience, not a substitute for the age rating assigned by a store. The current mobile configuration disables rewarded advertising and does not initialise the advertising or UMP flow for people selecting an age band below 18. These players can still play and continue without ad bonuses.
We ask for an age band to apply that configuration, not an exact birthday. If you believe a child under 13 has provided personal information to us, contact us so that we can investigate and take appropriate steps.
5. Purposes and legal bases
We use necessary game information to provide the game and save progress. Where contract is an applicable legal basis, this supports providing the requested service. We use consent where required for device storage/access and advertising purposes. We may rely on legitimate interests for proportionate security, abuse prevention and answering support requests, and on legal obligations where we must retain or disclose information. The applicable basis depends on the processing and the law that applies to you.
Where processing relies on consent, you may withdraw it. Withdrawing consent does not affect the lawfulness of processing before withdrawal. We do not use the local age band to create an advertising profile.
7. Retention and security
Local game data remains until it is overwritten or removed through device/app storage controls; device backups may retain or restore a copy. Removing local progress can also remove earned coins, diamonds and level progress. Provider-managed consent and advertising records follow the relevant provider's retention practices.
We retain support correspondence while needed to answer and resolve the request, handle follow-up or disputes, or meet applicable legal duties. We assess retention based on that purpose rather than promising one period for all records. We use reasonable safeguards for the data we handle, but no system is completely secure.
8. Your advertising and device choices
- Use Ad privacy on the mobile home, pause or end-of-run screen to review available advertising privacy options or retry the privacy flow. Where required, this opens Google's privacy options form.
- You may decline consent where offered. The game remains playable without optional ad rewards.
- Manage app storage and backups through your device settings. Deleting game storage can permanently remove progress; uninstalling may not remove platform backups.
- Use device privacy settings to manage platform permissions. Our current mobile integration does not ask for access to your contacts, camera or precise GPS location for rewarded ads.
9. Privacy rights and complaints
Depending on the law that applies, you may request access, correction, deletion, restriction or portability of your personal information, object to certain processing, or withdraw consent. These rights can have exceptions. We cannot retrieve device-only progress from a central player database through an email address alone.
Send your request to ceo@raisolutions.md. Describe your request without sending unnecessary identity documents. We may ask for proportionate information to verify a request and will respond within the period required by applicable law. You may also complain to your competent data-protection authority, including the National Center for Personal Data Protection of the Republic of Moldova or, where applicable, an authority in your country of residence.
10. Changes and contact
We may update this policy when the game, providers or data practices change. The version date identifies the latest published text. Where required, material changes will be communicated and new consent requested before the relevant processing begins.
RAI Solutions SRL · ceo@raisolutions.md
Player support · Back to Zumi